ShipYalla Privacy Policy

Last updated: August 2026

ShipYalla ("we", "our", "the app") respects your privacy. This policy explains what information we collect, how we use it, and your rights.

Information we collect. ShipYalla accesses order and delivery information from your store, including customer shipping names, addresses, phone numbers, and order details. We collect this data only to provide our shipping services.

How we use it. We use this information solely to calculate carrier rates, generate shipping labels, create shipments with delivery carriers, and provide order tracking. We do not use your data for any other purpose.

Sharing. We do not sell or rent your data. We share shipping details only with the delivery carriers required to fulfill your orders (for example, to create a shipment or generate a label). We do not share data with any other third parties except where required by law.

Data security. All data is transmitted securely over HTTPS. We take reasonable measures to protect your information against unauthorized access.

Data retention and deletion. We retain order and shipping data only as long as needed to provide the service. You may request deletion of your data at any time by contacting us.

GDPR. For users in the European Union, we comply with the General Data Protection Regulation (GDPR). You have the right to access, correct, or delete your personal data.

Changes. We may update this policy from time to time. Continued use of the app constitutes acceptance of the updated policy.

Contact. For any privacy questions or data requests, contact us at support2026@gmail.com.

What to do with it:

Go to your Wix editor (demo site)
Add Page → Blank → name it "Privacy Policy"
Add a text box, paste the above
Publish
Copy the page URL: https://dev-sitex-1588960749.wix-dev-center-test.org/privacy-policy
Go to Company Info → replace https://shipyalla.com in the Privacy policy link field with that URL
Save
Use whatever your real support email is in the Contact line (I put support2026@gmail.com from your contact details, adjust if needed).